Services
All engagements begin with a free Operational Health Check. We assess, quantify every gap in rand, and deliver a written gap report before anything is proposed. No obligation either way.
The Health Barometer
Each month, Ops-Ease consolidates input from all five functional areas into the Health Barometer — a clear, management-ready indicator of where each area stands. Green means the area is on track. Amber means attention is needed. Red means intervention is required. The Progress Report alongside it shows what has been actioned, what has moved, and what is required next.
Monthly Retainer
Full employee lifecycle management. BCEA-compliant contracts, documented onboarding, probation management, disciplinary process support with CCMA-compliant procedures, payroll administration, leave liability tracking, UIF, COIDA, Employment Equity, Skills Development, and compliant offboarding with system access revocation triggered on every staff exit.
BCEA-compliant employment contracts. Onboarding documentation before Day 1. Probation tracked. Contractor register reviewed against BCEA s83A criteria.
Monthly payroll run. Leave liability tracked in rand. Variances above 3% month-on-month flagged automatically. UIF and COIDA filings managed.
Employment Equity with sector-specific targets applied. WSP/ATR submissions. Two-pot retirement monitoring. CCMA risk register maintained.
All regulatory obligations tracked proactively. CIPC annual returns, POPIA Information Officer status, COIDA registration and annual filing, Employment Equity submissions, Skills Development reporting, and BEE scorecard maintenance. SARS deadlines coordinated with your accountant — Ops-Ease does not perform tax submissions.
CIPC returns. POPIA Information Officer appointment and Regulator registration. COIDA and UIF filings managed.
EEA submissions with sector-specific 2023 amended targets applied. WSP/ATR Skills Development. BEE scorecard maintenance documentation.
COIDA Amendment Bill. POPIA enforcement alerts. EEA sector updates. SARS deadline calendar coordinated with your accountant.
Two operating modes. Mode A: governance layer above an existing IT support function. Mode B: full IT operations management where no IT support manager exists. Technical break-fix is executed by specialist vendors coordinated by Ops-Ease.
Sits above an existing IT function. Policy, governance, ticket analysis, vendor SLA monitoring, and monthly IT reporting for management.
Full IT operations management. Policy, vendor management, ticket routing, escalation, and monthly reporting. Technical work executed by specialist vendors.
Software licences audited monthly. Zombie licences costed in rand. SaaS spend summarised per-employee. Auto-renewal calendar with advance alerts.
Active accounts vs current headcount reviewed monthly. Departed staff flagged immediately. Offboarding access revocation triggered on every staff exit.
Acceptable use policy, password standards, email security, device policy, data classification, and incident response procedure — built, implemented, and reviewed annually.
Ops-Ease does not replace your accountant. This functional area is the coordination and monitoring layer between your accounting function and the Health Barometer. We receive financial inputs, monitor performance indicators against operational context, and ensure that the picture management sees reflects both the numbers and the operational realities behind them.
Key financial indicators monitored against operational context. Budget vs actual awareness. Cash flow position connected to operational obligations and compliance deadlines.
Financial data from your accountant integrated into the Health Barometer. Management receives one consolidated view — not separate financial and operational reports that do not speak to each other.
Operational cost monitoring — software spend, vendor contracts, headcount-related costs — connected to the financial picture. Waste and inefficiency surfaced before they compound.
The function that ties everything together and produces the monthly Health Barometer and Progress Report. Vendor contract review and SLA management, insurance adequacy assessment, key-person dependency mapping, SOP framework development and maintenance, operational process documentation, and BEE scorecard maintenance. The evidence maintained here is the same evidence auditors, verifiers, and regulators will ask for.
Contracts reviewed. SLAs monitored. Renewals tracked. Expired contracts flagged before the business loses the protection they provided.
Key-person dependency documented. Insurance schedule reviewed annually. Business continuity gaps reported in the monthly Progress Report.
SOP framework built and maintained. Monthly Health Barometer and Progress Report produced. Requires Your Attention — maximum three action points per month for the owner.
Project-Based Services
A documented, operational POPIA and KYC compliance framework built specifically for your business — not from a template. Targeted at professional services firms with both POPIA and FICA/KYC obligations: attorneys, estate agents, FSPs, accountants, and financial advisors.
Gap analysis across your relevant scorecard — EME, QSE, or Generic. Quantified rand value of contracts currently excluded at your BEE level. 90-day action plan on moveable points. Pre-verification readiness check. Genuine BBBEE compliance — no fronting.
Ad-hoc services
Beyond the monthly retainer and project services, Ops-Ease takes on focused engagements where a specific analytical or framework deliverable is needed. Scoped individually and quoted before any work begins.
For construction businesses and product developers where revenue is project-based or product-driven, a standard income statement does not show profitability per project or per product line. We build the modelling framework that does — giving management the visibility to make margin-based decisions.
Construction and project-based businesses · Product developers and manufacturers · Any business where total revenue masks project or product-level margin visibility · Subject to scope and quote
Where a business has a specific operational, compliance, or performance requirement that does not fit the monthly retainer, we assess, scope, and quote. No engagement begins without a clear brief and an agreed deliverable.
Operational restructuring assessments · Pre-acquisition operational due diligence · Process mapping for specific functions · Any other specialist operational requirement · Subject to scope and quote
What we do not do
VAT submissions, PAYE, financial statements, and annual tax returns are your accountant’s domain. Ops-Ease coordinates with your accountant and integrates their outputs into the Health Barometer — we complement that function, not replace it.
Shareholding structuring, commercial disputes, insurance placement, and technical IT break-fix are referred to appropriate specialists. We manage the coordination — we do not work outside our scope.
Start here
We assess all five functional areas and deliver a written gap report — every finding quantified in rand — after the session. No obligation. You keep the report regardless of what you decide next.
Retainer that pays for itself. Cancel anytime on 30 days’ notice.